Dr Joanne Curry

Adjunct Associate Professor
Health Informatics Western Sydney University and Griffith Business School
Joanne is highly experienced in Health Informatics and specialises in transformational change and patient journey modelling. She has significant experience in managing healthcare improvement/ transformation projects involving both technical and clinical stakeholders using various technologies and involving complex organisational cultures. Joanne was responsible for designing the integration of four disparate clinical services into one integrated patient journey for the recently opened North West Cancer Centre (Tamworth NSW). She has also recently helped Western Sydney Local Health District to design the recently implemented integrated care patient journey at Blacktown and Westmead Hospitals. Joanne’s extensive health informatics research led to the development of the world’s only healthcare specific patient journey methodology. She has applied her innovative approach to a variety of clinical projects both in Australia and overseas including: oncology, integrated care, maternity (metropolitan and remote indigenous), mental health, dementia, community health, chronic disease management, lymphoma, outpatient clinics, osteoarthritis and chronic kidney disease.

3:40 PM CASE STUDY: Achieving Clinical Efficiency and Patient Engagement in the Digital World

Key takeaways:
  • Understand how the patient journey can impact digital innovation
  • Understand how visual representations can improve efficiency
  • See real-life examples of how patient journey models have been used to communicate and engage clinicians; patients; managers; and IT staff