Matthew Thatcher

EMR Inpatient Application Manager
The Royal Children’s Hospital Melbourne

10:10 AM PANEL DISCUSSION: Role of Senior Leaders in IT Governance

When you deliver new technology in healthcare, you must have measures in place to manage the transformation. In this panel, IT leaders will share their experiences on IT project risk management and governance to enable cost savings and successful project delivery. They will also cover the new and trending technologies they have seen and harnessed in their respective projects.

Discussion points will include:
  • What’s next for healthcare and where do we see ourselves in 15-20 years?
  • Overview of current or recently completed digital hospital projects
  • How they embedded digital innovation throughout their facilities
  • Benefit realisation as a key component of IT governance and risk management
  • What can we harness from the digital world to improve health outcomes and deliver new models of care?


11:30 AM EMR – Keys to Making Big Implementation Successful

  • Discussing the RCH approach to implementing a large scope of clinical and admin functionality at the same time
  • Benefits and considerations to ensure the large change is successful including ways to identify impacts, resourcing, and go-live support


3:50 PM CASE STUDY: My RCH Portal: A Window into the Medical Record for RCH Patients and Families

In 2016, The Royal Children’s Hospital (RCH) became the first hospital in Australia to launch a comprehensive patient portal as part of its EMR, giving RCH patients and their families greater access than ever before to important health information, including test results and doctors’ notes. In this session, the RCH will share on:
  • Why the portal was a must-have feature of its EMR
  • The important role clinicians and consumers played in deciding key portal functionality
  • Key challenges during implementation and the portal’s impact on clinical care